Data, AI & Automation
AI-Powered WhatsApp Business Solutions
Your customers already use WhatsApp. An assistant there can answer them at any hour, understand what they actually need, and bring a person in when judgement is required.
AI Requirement Consultant on WhatsApp
- 01
Customer request
- 02
Understands intent
- 03
Asks questions
- 04
Validates requirement
- 05
Challenges incorrect assumptions
- 06
Recommends solution
- 07
Gets customer confirmation
- 08
Creates structured requirement
- 09
Initiates quotation
AI Customer Assistant
- Answering customer questions
- Understanding natural-language enquiries
- Collecting requirements
- Providing business information
- Qualifying leads
- Guiding customers
- Escalating to human staff
WhatsApp Business Automation
- Lead Capture
- Customer Support
- Product & Service Enquiries
- Appointment Requests
- Quotation Requests
- Order Updates
- Payment Notifications
- Follow-up Automation
- Internal Staff Notifications
- FAQ Automation
Organisation Knowledge Assistant
- Policies
- Product catalogues
- Service information
- FAQs
- Manuals
- Standard operating procedures
- Internal documents
- Customer-support information
Multilingual Handling
- Automatic language detection
- Mixed-language conversations
- Indian English
- Romanised regional languages
- Internal translation where required
- Replies in the customer's language
Website + Android app + WhatsApp, one backend
Customers reach you on whichever channel suits them; enquiries, requirements, quotations and support history all land in the same place. AI where automation helps, humans where judgement is required.
Want this for your business?
We start by mapping the conversations you already have, then decide what the assistant should and should not answer.